This ol’ chestnut.Time to share your knowledge! What’s a technical trick you’ve used this semester to get a client out of a bind?
The deadline for points is Tuesday, October 17, at 10:00AM.
My response:
I had a client who was stressed because she got to find out that a lot of her gmail contacts had received emails she did not send. Moreover, the emails contained an incomplete, meaningless message. She suspected some kind of virus was causing this. After sending emails back and forth to and from her account, I confirmed that it was the ‘Vacation responder’. I fixed it by going into the settings in gmail (gear icon on top-right) and turning off the vacation responder (at the bottom of the settings page). She said she doesn’t remember turning it on. I had her logout and log back in to check that it doesn’t turn on automatically. It was fine and she was relieved.