If we could improve on one thing here at The Commons, or if we could add one service, what would it be and why? This could be from a client or an employee standpoint. Be honest and specific.
I think we could consider implementing a way for clients to use the booking system themselves, maybe that can be done through a request basis so that they have a limited privilege. I get the feeling that some people don’t feel as comfortable to engage with an employee to book a session, even when done over the phone.