How long have you worked at The Commons? What is the biggest challenge you have had to overcome in this job? What has required the steepest learning curve? How have you overcome these challenges?
I have been working at The Commons a little over 2 years. I have had a few challenges on the way here, and the biggest challenge I faced was to be able to deal with tough clients and managing to help them out with their wide range of questions ( similar to Rashed Ferdous ) As sometimes we have to deal with situations we haven’d dealt with yet. The way to tackle this challenge was to google the situation, find some relevance to the topic in hand. Read the policies and procedures and find a way to help the client the best way possible. The solution for this is to keep learning and stay up to date with the policies and procedures.