CS W8

Mail Merge gives you a lot of flexibility when it comes to generating the same document for a number of users and purposes. Send ranking scores to 12 imaginary Commons staff.

Your letters should include:
– their name
– their overall score
– separate scores for customer service, technical and professionalism
– 1 short comment about something they do well.

Tutorial can be found here

Additional tutorial if helpful
Tutorial (text, no audio needed) for 2007 but should function the same