Day: November 9, 2018

As we wrap up mid-semester feedback and hurtle toward final feedback meetings, have a read through these  Tips for Handling Criticism. Do you find it difficult to take criticism? Before working at The Commons, had you ever experienced “performance reviews” at Read More …

Watch the video  Helping the Customer Be Right Relax – it’s only 4 minutes long. Think about a time that you dealt with an argumentative client. When faced with this kind of client, do you find it difficult to help them Read More …